Shipping policy
Shipping Method
All orders placed through https://vocadofashion.com/ are shipped using trusted third-party courier services.
Products are packaged carefully to ensure they are delivered in good condition.
Delivery Coverage
Yes, we deliver worldwide.
Please note that deliveries to remote or international locations may take longer than usual and may be subject to additional charges, which will be displayed at checkout.
Delivery availability and shipping rates vary by destination and are calculated at checkout based on the shipping address and order weight.
Delivery Timeframes
United Arab Emirates (UAE)
-
Dubai:
Free delivery. Estimated delivery: 1–2 business days. -
Other Emirates:
Estimated delivery: 2–4 business days.
Delivery charges apply and will be displayed at checkout.
Gulf Cooperation Council (GCC)
Estimated delivery: 3–7 business days.
Shipping fees are calculated at checkout.
United States & Canada
Estimated delivery: 7–14 business days.
Shipping fees are calculated at checkout.
United Kingdom & Europe
Estimated delivery: 7–14 business days.
Shipping fees are calculated at checkout.
South Asia (including India, Pakistan, Bangladesh, Sri Lanka)
Estimated delivery: 10–21 business days.
Shipping fees are calculated at checkout.
International / Other Regions
Estimated delivery: 7–21 business days.
Shipping fees are calculated at checkout.
Delivery Fees
Shipping fees are calculated based on destination and order weight and will be displayed at checkout before payment.
Free shipping promotions, if applicable, are clearly indicated at checkout and may be subject to minimum order values and destination limitations.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees depending on the destination country.
These charges are determined by local authorities and are the responsibility of the customer.
Order Processing
Orders are processed on business days, excluding Fridays, Saturdays, and UAE public holidays.
Orders placed after business hours are processed on the next business day.
Proof of Delivery
Customers must provide a valid delivery address and accurate contact details.
A delivery confirmation (including signature or photo confirmation provided by the courier) is considered valid proof of delivery.
If the customer is unavailable at the delivery address, the courier may leave the package at the designated location and provide photo confirmation, which will be considered proof of receipt.
Customer Responsibilities
Customers are responsible for providing a complete and accurate delivery address, including building name or number, apartment number, area, city, and a valid contact number.
Delays or delivery issues caused by incomplete or incorrect address details are the responsibility of the customer.
Delivery Conditions
All deliveries are subject to applicable local and international laws and regulations.
Certain destinations or items may be restricted or unavailable for shipping due to regulatory or logistical reasons.
We reserve the right to delay, cancel, or refuse delivery in cases of force majeure, customs restrictions, or other circumstances beyond our control.